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    FAQ - Lala Light

    Find answers to your questions about Lala Light floor lamps: delivery, returns, dimensions, installation, and maintenance.

    Need help?

    Our advisors are available to assist you from Monday to Friday, 9:00 AM to 6:00 PM (excluding weekends and public holidays).

    Frequently Asked Questions

    What is the difference between an upright floor lamp and a tripod floor lamp?

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    A floor lamp stands on a single base, often made of metal or marble, and takes up little floor space. It is suitable for minimalist interiors where discretion is key. A tripod floor lamp, such as the Spoty or Plato models, stands on three spread-out legs made of solid mango wood. It has a larger footprint, but a more assertive visual character. In a spacious living room, a tripod creates a presence that a simple base cannot match.

    Is the height of the streetlights adjustable?

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    Several models in the collection offer adjustable height. The Spoty model adjusts from 103 to 140 cm, and the Plato model from 120 to 180 cm. This feature is particularly useful if the floor lamp needs to be repositioned in another room or if the optimal height depends on the surrounding furniture. Fixed models like Rita or Spyder have a defined height that cannot be changed, which means checking the dimensions before ordering.

    Is solid mango wood a sturdy material for a floor lamp?

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    Solid mango wood is a tropical hardwood renowned for its density and shock resistance. It is widely used in the manufacture of high-end furniture precisely because it ages well and withstands variations in indoor humidity without deforming. The legs of the Spoty and Plato models are made from this material, giving them stability on the ground without requiring additional fastening. The natural grain of the wood means that each piece has a slightly different appearance.

    What is the deadline for returning a street lamp that doesn't suit me?

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    In accordance with French distance selling legislation, a period of 14 calendar days from receipt of the package is granted to exercise the right of withdrawal, without having to justify the decision. The product must be returned in its original packaging, unassembled and in resalable condition. Full return conditions, return address and procedure are detailed in the refund policy accessible from the website footer.

    Is assembling a tripod floor lamp complicated?

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    Assembling tripod models like Spoty or Plato requires no specific tools and generally takes between 15 and 30 minutes. The parts come with assembly instructions. The three legs fit into the central plate, the cable runs up the shaft, and the socket connects to the top of the arm. The trickiest part is adjusting the height on adjustable models, which requires tightening the locking screws firmly to prevent gradual sagging.

    PRACTICAL GUIDE

    What size floor lamp should I choose?

    Height is the first question to ask before buying a floor lamp. The basic rule is simple: the larger the room and the higher the ceiling, the more imposing the floor lamp should be. A 20 m² living room with a 2.50 m ceiling calls for a model between 150 and 180 cm. A hallway or bedroom can make do with a stand between 120 and 140 cm.